Will calls show up in my CRM automatically?
Yes. We integrate directly into your CRM Platform. Calls log automatically with full notes. No manual entry. No double work.
How long does it take to go live?
Most electrical contractors are live within 7 business days of the initial Revenue Diagnosis call. No IT department. No staff training. No long onboarding. We plug into your existing workflow.
Will your agents know my service area, pricing, and the difference between my residential and commercial work?
Yes. We build a custom script around your service mix, pricing tiers, service area, and qualification criteria during onboarding. Agents are trained on your business before they answer a single call on your account. They know what you do, what you do not do, and what to say to qualify a caller.
Can your agents tell the difference between a real electrical emergency and a routine service call?
Yes. Our triage scripts are built around your definition of emergency: sparking outlets, burning smells, no power, exposed wires, panel failures. These route to your on-call tech immediately. Routine calls like quote requests, scheduling, and follow-ups go through your standard booking workflow.