Call Center Services
If you don’t resolve a caller’s need on the first call, there’s a 69% chance you’ll lose the sale.
We are your partners in growth and amazing customer service. We don’t just talk – WE LISTEN.
When you’re not available, callers don’t want your voicemail. They want to speak with someone who can answer their questions. Do you know that 40% of first time callers won’t leave a message?
How we can help
Perceptionist stops your callers from shopping by making sure that your sales opportunities never end up in voice mail. We provide backup scheduling support during the days, evenings and weekends—using your script, your schedule and your pricing. Instead of ringing four times then rolling into voicemail, calls are redirected to a specially trained scheduling representative with three simple goals:
Answer the calls you miss
Calls always ring at your office first so you have the opportunity to pick up the sale. Perceptionist replaces voice mail, not you and your office!
Schedule an appointment
The only way to stop the caller from shopping is to answer frequently asked questions and provide pricing and scheduling information.
Help you achieve profitable growth
We expand your team and office hours at a fraction of the cost of hiring!