Careers

Helping companies achieve their dreams and having fun doing it!

Virtual Receptionist / Appointment Scheduler

Columbus, OH

We call our Virtual Receptionists / Appointment Schedulers Perceptionists and their job is one of the most important parts of our business.  A Perceptionist acts as an extension of our customers company to help them answer the phone and grow their business.  Our team works in a fast-paced technology rich environment and becomes an expert in multiple industries.

We’re looking for people to work in our Westerville Ohio office who have a passion for delivering excellence on every call, who want to help others by providing thorough resolution to customers, and who enjoy making caller experiences a top priority.

Candidates should be adaptable and have a commitment to sales & customer service excellence. Must demonstrate high work standards, the ability to learn technical and professional knowledge, and collaborate in a team environment. Must be resilient and maintain a high level of energy to maximize performance.

What’s A Perceptionist?

  • Perceptionists are the front-line team for our customers and help their callers have a great experience by providing industry knowledge and closing the deal.
  • Provide exceptional inbound and outbound sales and customer service support over phone
  • Manage existing client accounts, suggest enhancements to aid in the client experience and provide feedback on the account effectiveness
  • Advise perspective clients on our service, provide price points, and schedule orientations

You would be a great fit if you have:

  • Excellent relationship building skills
  • Exceptional written, and verbal communication skills
  • Success as a proactive problem-solver in sales and customer service and proven record in meeting goals
  • Adaptability in your day to day work flow
  • The ability to work in a fast-paced environment and delivering great results for our customers

Interested in the job?

Please e-mail us at: careers@perceptionist.com to apply for the this position