Our customers can outperform their industry peers by leveraging our solutions.
We’re the Kind of People You Want to Work With
Perceptionist Inc, headquartered in Columbus, OH, is one of the largest North American providers of small business call center services.
We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know your business and have the skills to close the sale.
We specialize in supporting independent and franchise consumer service businesses in the US and Canada. We provide:
Inbound and Outbound Sales Support
Marketing Data Integration
Internet Lead Sales Support
Software integration solutions
Perceptionist’s Company Values include three main areas:
It is our relationship with callers, clients, employees, and our communities that determines our success. Our cultural values are to be helpful, authentic, tolerant, fun, passionate, loving, understanding, and confident.
Purpose + Reason + Actions = Process
Although we believe success starts and ends with people, it is the process that binds us together.
Knowledge + Information = Results
Delivering information allows our customers to make better decision.
Our Perceptionists are the ones that bring to life the mission, values and brand promise each day
To create a positive first and lasting impression of your company, every time.
To provide a needs assessment and an associated action plan aimed at providing callers first-call-resolution.
To foster a personalized and helpful caller experience, building trust and confidence in your business.
To provide the information both you and your callers need, in formats you both understand, so you can make better decisions for your business.
Try Perceptionist for 30 Days!
When Perceptionist answers your phone, we will AMAZE your customers and GROW your business! That’s just what we do! We always use your script, your schedule and your pricing!