About Us
Our customers outperform their industry peers by leveraging our solutions.
We’re the Kind of People You Want to Work With
Founded over 24 years ago, Perceptionist Inc has become one of the largest North American providers of small business call center services.
We provide a way for businesses to capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of sending customers to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and have the skills to close the sale.
We specialize in supporting independent and franchise service businesses in the US and Canada. We provide:
Company Values
Perceptionist’s Company Values include three main areas:
People
It is our relationship with callers, clients, employees, and our communities that determines our success. Our cultural values are to be helpful, authentic, tolerant, fun, passionate, loving, understanding, and confident.
Process
Purpose + Reason + Actions = Process
Although we believe success starts and ends with people, it is the process that binds us together.
Process
Purpose + Reason + Actions = Process
Although we believe success starts and ends with people, it is the process that binds us together.
Information
Knowledge + Information = Results
Delivering information allows our customers to make better decisions.
Brand Promise
Our Perceptionists are the ones that bring to life the mission, values and brand promise each day
Be Impressionable
To create a positive first and lasting impression of your company, every time.
Be Resourceful
To provide a personalized and helpful caller experience, building trust and confidence in your business.
Be Personable
Be Personable
To foster a personalized and helpful caller experience, building trust and confidence in your business.
Be
Conclusive
To provide the information both you and your callers need, in formats you both understand, so you can make better decisions for your business.