We are here when you need us most
Perceptionist ensures your customers and sales opportunities are always given the highest priority by providing fulltime and back up support for your business. We are here during the days, evenings and weekends. Here’s how we can help you:
Answer the calls you miss
Calls always ring at your office first, so you have the opportunity to resolve their needs.
Message sales & support
We offer a seamless integration into your social media strategy.
Live chat service
Perceptionist live chat service can improve the likelihood your web visitors will purchase by as much as 60%!
On-line leads
We have an automated repeatable process that converts more leads into customers.
Help you achieve profitable growth
Our team of trained professionals is available when you need us the most. We will provide phone coverage that is difficult to match.
Provide an amazing customer experience
The best way to stop your callers from shopping is to answer frequently asked questions, provide pricing and scheduling an appointment.
Here’s how it works
We use your script and our customized system to implement a workflow that will resolve your customer and prospect needs. Your customer interactions will be directed to a team of Perceptionist’s that understand your business!
Without Perceptionist
Scenario 1: You get the call first
Your phone is ringing. You either answer the call and make a sale or you miss the call and it goes to voicemail.
Scenario 2: Your caller gets your voicemail
They leave a message. However, 40% of first-time callers won’t leave a message. If they don’t leave a message, they move on.
Did you know?
69% of the time, if you don’t resolve a caller’s issue on their first call, you have lost their sale.
With Perceptionist
You miss the call, but we’re there to take it. No matter where you are, you can be confident we have your back. All the while using your script, schedule and pricing!
